We are committed to the safety and well-being of students, faculty, and staff, as you prepare to return to campus in the fall. We have implemented additional safety processes and protocols to help ensure the safety of campus operations.

  • Cleaning & Sanitation
    • CLEANING: Our sanitation standards and controls have always been industry-leading and the Covid-19 protocols we’ve layered in raises the bar even higher. Our systems and controls are designed to ensure that all equipment, areas and spaces are maintained at the highest level.  Our products (detergents, sanitizers and disinfectants) have the highest possible efficacy ratings.  Each associate receives extensive and ongoing training and utilizes our proprietary “Day-At-A-Glance Tool” to guide them through specific cleaning requirements for every station and space. 
    • HIGH TOUCH CLEANING: Per CDC guidelines – each location has identified all surfaces and items that are at higher risk of coronavirus contamination (door handles, light switches, condiment stations, etc.) and have implemented 
    • EQUIPMENT: All equipment utilized in cleaning and sanitation, including dishwashers, glass cleaners, chemical dispensers, etc. are checked multiple times per day for correct temperatures, concentrations and functionality.

  • CDC Covid-19 Guidelines
    • HAND HYGIENE: The most important Covid mitigation practice remains proper hand hygiene.  We have provided our students and guests with Increased availability of hand wash stations, hand sanitizer, ‘no-touch’ service options and targeted signage and communication to promote hand hygiene. Our employees receive Substantial and ongoing hand hygiene training, an increased schedule of mandatory hand washing and appropriate use of PPE (gloves).
    • SOCIAL DISTANCING:  Increased signage, floor graphics and traffic flow patterns are in place to encourage our students and guests to practice social distancing.  Where allowed, socially distanced seating areas are also established and maintained. Our employees also have assigned work spaces and schedules to encourage social distancing whenever possible.  In areas with increased close contact where social distancing is not always possible (cashier stands, etc.), many accounts have installed plexi-glass an enhanced layer of protection.
    • FACIAL COVERINGS: ALL employees, managers and vendors must wear facial coverings at all times while in our locations. Approved facial coverings are issued at the start of each semester and replaced as needed.   Face shields have also been provided in key circumstances where additional protection is required (including quarantine and isolation meal deliveries).
    • EMPLOYEE HEALTH:  Our employees understand the team effort required to keep our students, guests and team-mates safe in this challenging environment. Each employee confirms daily that they have not travelled to restricted areas or knowingly been exposed to anyone with the virus.  They also confirm that they are not experiencing any symptoms of Covid-19 (coughing, fever, shortness of breath, etc.). Every employee and vendor also undergoes a daily temperature check as soon as they arrive.  In the unfortunate incidence of a case in our facility (guest or employee), we follow all CDC guidelines on contract tracing and space disinfection to ensure we’re doing all we can to mitigate the spread of the virus.  

  • Product Safety
    • VENDORS & SUPPLIERS: All vendors and suppliers must pass stringent safety and sanitation requirements to gain and maintain approval. Additional controls will be placed on vendor deliveries to ensure the safe transfer of all products.
    • FOOD SAFETY: Standards for food receipt, storage, handling and preparation are very detailed and specific. Each step of the process is monitored and documented so that quality, temperature control, and contamination risks are managed at all times.

We are here to answer any of your questions: Contact Us


Covid-19 Dining Hall Procedures:

  • Entering the Dining Hall:
    • Facial Covering Required- Must be secured to face and covering both nose and mouth
      • Facial Coverings must always be worn while in the Dining Halls unless seated at a table and eating.
    • Touchless scanners have been installed at each cashier station; Meal Plan holders will simply need to scan their SFA ID for easy entry
      • Cash, Credit, and Dining Dollars are also accepted
  • Dining Options:
    • Dining in:
      • Customers will be given two plastic cups and bagged silverware
        • You must use a new cup for every refill, if you need more that two, just ask any associate
      • All Self-Serve stations have been eliminated
        • Customers will walk up to each station and ask serving staff for the items they want
        • Once customers are done ordering, the plate of food will be handed to the customer
      • Facial coverings must be worn to order any food item at any station
    • To Go Options:
      • Customizable To Go Box
        • Customers will ask for their meal to go when they walk in
        • Customers will be handed a plastic bag with plastic-ware and to go cup included
        • Customers will walk up to each station, with facial covering and inform serving staff they will be doing a To Go Box.
          • Floor decals have been installed to keep customers 6 ft apart while waiting in line to be served
        • Serving staff will fill Styrofoam box with the customer’s desired items
        • *If dining in and also wanting a to go box, the box will require a second meal swipe*
      • Grab and Go
        • Prepackaged food items will be available at the Cashier station
        • Customers will request specific items from the cashier
        • Grab and Go Meals include One entrée, two side items, and a drink
    • Dining Hall Seating
      • Seating Capacity will be at 50%
      • Chairs have been removed to fit the 50% capacity
      • Once seating is unavailable cashiers will only offer To Go Options.

Covid- 19 On Campus Restaurant Procedures

  • Entering/Ordering at On Campus Locations
    • Facial Covering Required- Must be secured to face and covering both nose and mouth
      • Facial Coverings must always be worn unless seated at a table and eating.
    • Touchless scanners have been installed at each cashier station; Meal Plan holders will simply need to scan their SFA ID to use Dining Dollars
      • Cash and credit are also accepted at all locations
    • Line procedure
      • Floor decals have been installed denoting 6 ft apart social distancing while waiting in line.
    • Seating Procedure
      • Seating at on campus Restaurants will be limited and in some cases, unavailable
      • Table decals have been installed denoting what tables are available for seating
      • Additional out door seating around the Student Center has been added
  • Grubhub
    • Grubhub will be available for To Go Ordering in advance.
    • Meal Plan holders can download the app and set up their campus affiliation and SFA ID card in their settings to use Dining Dollars on Grubhub
      • *Please Note* Chick-Fil-A has implemented a new check-in process for Grubhub orders which will require customers to “Check In” at any of our 3 stations surrounding Chick-Fil-A for their orders to be sent. This procedure has been implemented by all Chick-fil-A locations.
      • Separate Grubhub waiting areas will be denoted with red floor decals keeping 6 ft apart for social distancing.