We are committed to the safety and well-being of students, faculty, and staff, as you prepare to return to campus in the fall. We have implemented additional safety processes and protocols to help ensure the safety of campus operations.

  • Cleaning & Sanitation
    • CLEANING: Each location maintains a variety of tools and processes designed to ensure the highest levels of cleanliness are maintained at all times.  Each associate has a Day-At-A-Glance Tool to guide them of specific cleaning requirements for every station and space. 
    • HIGH TOUCH CLEANING: Extra and frequent cleaning of all surfaces and items that are at higher risk of contamination (door handles, light switches, condiment stations, etc.).

  • Hand Hygiene
    • GUESTS: Increased availability of hand wash stations, hand sanitizer, ‘no-touch’ service options and targeted signage and communication to promote hand hygiene.
    • EMPLOYEES: Substantial and ongoing hand hygiene training, an increased schedule of mandatory hand washing (every 20 minutes) and appropriate use of PPE (gloves).

  • Chemicals, Equipment & PPE
    • CHEMICALS: Specified chemicals are designed specifically for food service environments. Diversey Quat- Sanitizer has the highest possible rating for efficacy.  Every location also maintains an inventory of Oxivir TB Wipes, a CDC approved disinfectant for the pathogen treatment of spaces that have been exposed to the COVID-19 virus.
    • EQUIPMENT: All equipment utilized in cleaning and sanitation, including dishwashers, glass cleaners, chemical dispensers, etc. are checked multiple times per day for correct temperatures, concentrations and functionality.
    • PERSONAL PROTECTIVE EQUIPMENT (PPE): University Dining ensures that all locations are properly equipped with the necessary PPE to ensure guest and employee safety - including gloves, masks, eye protection, thermometers, aprons/gowns, etc.

  • Product Safety
    • VENDORS & SUPPLIERS: All vendors and suppliers must pass stringent safety and sanitation requirements to gain and maintain approval.  Additional controls will be placed on vendor deliveries to ensure the safe transfer of all products.
    • FOOD SAFETY: Standards for food receipt, storage, handling and preparation are very detailed and specific. Each step of the process is monitored and documented so that quality, temperature control, and contamination risks are managed at all times.

We are here to answer any of your questions: Contact Us


Covid-19 Dining Hall Procedures:

  • Entering the Dining Hall:
    • Facial Covering Required- Must be secured to face and covering both nose and mouth
      • Facial Coverings must always be worn while in the Dining Halls unless seated at a table and eating.
    • Touchless scanners have been installed at each cashier station; Meal Plan holders will simply need to scan their SFA ID for easy entry
      • Cash, Credit, and Dining Dollars are also accepted
  • Dining Options:
    • Dining in:
      • Customers will be given two plastic cups and bagged silverware
        • You must use a new cup for every refill, if you need more that two, just ask any associate
      • All Self-Serve stations have been eliminated
        • Customers will walk up to each station and ask serving staff for the items they want
        • Once customers are done ordering, the plate of food will be handed to the customer
      • Facial coverings must be worn to order any food item at any station
    • To Go Options:
      • Customizable To Go Box
        • Customers will ask for their meal to go when they walk in
        • Customers will be handed a plastic bag with plastic-ware and to go cup included
        • Customers will walk up to each station, with facial covering and inform serving staff they will be doing a To Go Box.
          • Floor decals have been installed to keep customers 6 ft apart while waiting in line to be served
        • Serving staff will fill Styrofoam box with the customer’s desired items
        • *If dining in and also wanting a to go box, the box will require a second meal swipe*
      • Grab and Go
        • Prepackaged food items will be available at the Cashier station
        • Customers will request specific items from the cashier
        • Grab and Go Meals include One entrée, two side items, and a drink
    • Dining Hall Seating
      • Seating Capacity will be at 50%
      • Chairs have been removed to fit the 50% capacity
      • Once seating is unavailable cashiers will only offer To Go Options.

Covid- 19 On Campus Restaurant Procedures

  • Entering/Ordering at On Campus Locations
    • Facial Covering Required- Must be secured to face and covering both nose and mouth
      • Facial Coverings must always be worn unless seated at a table and eating.
    • Touchless scanners have been installed at each cashier station; Meal Plan holders will simply need to scan their SFA ID to use Dining Dollars
      • Cash and credit are also accepted at all locations
    • Line procedure
      • Floor decals have been installed denoting 6 ft apart social distancing while waiting in line.
    • Seating Procedure
      • Seating at on campus Restaurants will be limited and in some cases, unavailable
      • Table decals have been installed denoting what tables are available for seating
      • Additional out door seating around the Student Center has been added
  • Grubhub
    • Grubhub will be available for To Go Ordering in advance.
    • Meal Plan holders can download the app and set up their campus affiliation and SFA ID card in their settings to use Dining Dollars on Grubhub
      • *Please Note* Chick-Fil-A has implemented a new check-in process for Grubhub orders which will require customers to “Check In” at any of our 3 stations surrounding Chick-Fil-A for their orders to be sent. This procedure has been implemented by all Chick-fil-A locations.
      • Separate Grubhub waiting areas will be denoted with red floor decals keeping 6 ft apart for social distancing.